What Information We Hold and Why
We collect the details you provide when creating your account — your name, contact number, and the payment method you choose, whether that is bKash, Nagad, or Rocket. When you make a deposit or request a withdrawal, we log the transaction reference and wallet identifier linked
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to that transfer. This is how we verify payments and resolve any account queries you raise with support. We also collect device and session data — your browser type, IP address, and how you navigate the platform on mobile or desktop. This is used for security
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monitoring and to detect unusual account activity, not for selling to third parties. Where you have consented, we may use your contact number to send account notifications via SMS. You can withdraw that consent at any time by contacting our support team. We do not share
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your personal data with advertisers. Third-party payment processors like bKash, Nagad, and Rocket operate under their own privacy terms, which we encourage you to read. Your data is stored on secured servers, and access is restricted to staff with a clear operational reason to view it.
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Availability of our services, and the data obligations that come with them, depends on your local law and the regions where we are eligible to operate.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.